Often consumers need to be told what they want. Fashion companies have to do their research to ensure they know their customers' needs before developing solutions. Steve Jobs said, "You’ve got to start with the customer experience and work backwards to the technology. You cannot start with the technology and try to figure out where you are going to sell it".[47]

1 : to give shape or form to : to make, construct, or create (something) usually with careful attention or by the use of imagination and ingenuity fashion a lamp from an old churn a figure fashioned from clay … delegating to the commander-in-chief the power to fashion the rules of the military justice system …— Fred Strasser Up there in the mountains old ladies … are still hooking rugs … and fashioning dainty dolls out of corn shucks.— Richard Atcheson